IT Help Desk
The IT Help Desk is the first point of contact for IT Services and offers a variety of technical services, such as:
- Assistance with usernames and passwords to access the CBU network, Moodle, Compass
- Support for internet access using your personal computer or laptop in the various public access areas on campus, including from the CBU campus wide WiFi network, or in residence
- Email support
- General software support for lab installed software
- Audio-visual questions and support
- Telephone and wireless support
- Logging Service Requests
Help Desk Hours
Contact: 902-563-1123 or helpdesk@cbu.ca
SEPTEMBER TO APRIL
- Monday to Thursday: 8:00am – 7:30pm
Friday 8:00am – 4:30pm - Reading week, no classes/exams – 8:30am – 4:30pm
- During exams, late coverage – 8:30am – 10:00pm
MAY
- Monday to Thursday: 8:00am – 7:30pm
Friday: 8:00am – 4:30pm
JUNE/JULY
- Monday to Thursday: 8:00am – 5:30pm
Friday: 8:00am – 4:30pm
AUGUST
- Monday to Friday: 8:00am – 4:30pm
Note: Closures for Holidays will be in accordance with the University’s Important Dates Calendar. Changes to Regular Hours will be posted on this page and at the Help Desk.
