IT Service Desk

The IT Service Desk is the first point of contact for IT Services and offers a variety of technical services, such as:

• Assistance with usernames and passwords to access the CBU network, Moodle, Compass
• Support for internet access using your personal computer or laptop in the various public access areas on campus, including from the CBU campus wide WiFi network, or in residence
• Email support
• General software support for lab installed software
• Audio-visual questions and support
• Telephone and wireless support
• Logging Service Requests

Contact: 902-563-1123 or IT_Services@cbu.ca

IT Service Desk Hours

SEPTEMBER TO APRIL

• Monday to Thursday: 8:00am – 5:30pm
  Friday 8:00am – 4:30pm
• Reading week, no classes/exams – 8:00am – 4:30pm
• During exams, late coverage – extended coverage as required

MAY TO JULY

• Monday to Thursday: 8:00am – 5:30pm
  Friday: 8:00am – 4:30pm

AUGUST

• Monday to Friday: 8:00am – 4:30pm

Note: Closures for Holidays will be in accordance with the University’s Important Dates Calendar. Changes to Regular Hours will be posted on this page and at the Service Desk.